03 / ENGAGEMENTS

The work, shown.

Operations, production systems, go-to-market: different arenas, one loop. Diagnose, prescribe, build, and leave a team that keeps it running.

CASE 01 — GLOBAL TRAVEL MARKETPLACE

They asked for a script.
The problem was judgment.

A global travel marketplace onboarding lodging supply by hand: three hours of manual work per property, four to six months to ramp a new hire, and a seven-figure error problem downstream. Rebuilt as an automated pipeline, chain by chain, from pilot through production acceptance.

3 HRS → 15 MIN · ~11,000 HRS / MO RETURNED Read the case →
CASE 02 — MULTINATIONAL APPAREL MANUFACTURER

They asked to watch the workers.
The process was what nobody could see.

A manufacturer stuck at 55% line efficiency against a 60% goal, where every point was worth roughly a million dollars a year. Data arrived on paper, a day late. Designed a computer-vision and unified-data program that put a live floor in front of supervisors.

60+ → <2 MIN DETECTION · ~$3M / YR AT THREE POINTS Read the case →
CASE 03 — FOUNDER-LED COACHING ORGANIZATION

They wanted more closers.
The funnel was losing people before anyone could close.

Twelve years of proven offer, strong inbound, and a stalled business that read its own problem as capacity and skill. The numbers said systems: 42% of booked calls never showed and 12% of the rest closed. Rebuilt the go-to-market engine end to end, intake, nurture, positioning, copy, a live discovery instrument, and a CRM refactored from its default shape, without pausing revenue. GTM engineering, in practice.

SHOW RATE 42% → 83% · CLOSE RATE CLIMBING Read the case →

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